Privacy & Cookie Policy
We care about your privacy and are committed to keeping information about you confidential. This includes any information you submit to us by on this website, by email or by phone, or in person whenever you travel with us.
Persons who supply us with their telephone numbers will only receive telephone contact from us with information regarding quotations or bookings they have placed with us. We use the personal information collected to administer and deliver our chauffeur services. In connection with the delivery of our chauffeur services, we may share the personal information with third-party partners who help deliver or administer the chauffeur services, but they are only permitted to use the information in connection with the delivery or administration of our chauffeur services.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
EMAILS
If you provide us with your email address we may send you emails, either in reply to specific enquiries (such as one made using a contact form) or if you have opted in to our email newsletters. You have the ability to opt out of any of this communication at any time.
We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services.
Our website is managed by Source Marketing who also have access to data stored and provided on our website.
WEBSITE COOKIES
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We use cookies to collect statistical information on how visitors use our website www.alistairstaxis.co.uk Anonymous information is collected, such as the number of visitors to the website in a given period or details of properties and dates selected for online bookings, but it is purely statistical and cannot be used to identify an individual user.
To find out more about cookies, visit www.allaboutcookies.org.
GOOGLE ANALYTICS
When someone visits www.alistairstaxis.co.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Any data collected by Google Analytics that is associated with cookies, user identifiers or advertising identifiers is retained for a period of up to 26 months.
You can learn more about Google Analytics or opt out if you wish.
GOOGLE MAPS
We use Google Maps on our website to provide you with location information and directions. To do so we embed code that Google provides and we do not control ourselves. Because of this, Google may receive information about you such as which web browser you are using, or which Google account you are currently logged into. We do not have any access to that information, nor can we control how it is used.
THIRD PARTIES
We can process payment for our services by credit or debit card. At no time do we retain or store client’s credit card details. We use Worldpay to process credit card transactions, and that company does not use the credit card or personal information for any purpose other than to fulfil the specific purchase transaction. For more information on Worldpay’s privacy policy, click here.
ONLINE FORMS
If you provide your email address to us or complete a form on our website with personally identifiable information, your details will be stored to allow a response to your enquiry. This will be done in a fully secure and encrypted manner.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
DATA SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
INTEGRITY OF DATA
We take all reasonable measures to ensure that the information we hold is accurate. In particular we use reliable collection methods and destroy or convert to an anonymous form, any out-of-date data. Individuals may request details of all personal information held by us so as to contest inaccurate or incomplete data, verify the information and have it corrected as appropriate.
ENFORCEMENT
You are entitled to view, amend, or delete the personal information that we hold. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
This privacy policy was created in May 2018 and we will review the terms periodically to ensure we remain compliant with Data Protection laws.